Moderated & Unmoderated User Testing

Throughout all my projects big or small I am directly involved with user testing and if lucky and time allows user labs. From unmoderated online testing such as Usabilityhub.com to moderated testing by either sitting next to the user or webex recorded user sessions I enjoy walking a user through new software in order to optimize designs before development starts coding. I've written scripts, designed complete invision clickable flows and presented findings to key stakeholders and executives whenever the project requires. At Experian Credit Bureau I dsigned, developed and ran in-house user tests before the new credit discupte process launched nationwide with an over 95% acceptance rate.